CONDITIONS GENERALES DE VENTES
1. LEGAL INFORMATION
This website is operated by:
Brand name: Productions Associées Maxime Mathieu
Legal status: Non-profit association (ASBL)
Registered office: Rue Coenraets 72, 1060, Brussels
VAT number: BE 0896.755.397
Contact: contact@maximemathieu.com
Website: http://www.maximemathieu.com/
2. SCOPE OF APPLICATION
These General Terms and Conditions of Sale apply to all orders placed on the website www.maximemathieu.com by any customer, whether located in Belgium, the European Union, or internationally. By placing an order, the customer unconditionally accepts these terms.
3. PRODUCTS
The products offered for sale are those described on the website, subject to available stock. Each product is presented with a detailed description. Photographs, although accurate, are not contractually binding.
4. PRICES
Prices are quoted in euros, including all taxes (VAT included). Shipping costs are specified before order confirmation. Maxime Mathieu reserves the right to modify prices at any time; however, products will be billed based on the prices in effect at the time the order is confirmed.
5. ORDER
Order confirmation implies acceptance of these Terms and Conditions. Once the order is placed, the customer receives an email confirmation. The sale is considered concluded upon receipt of this email.
6. PAYMENT
Payment is made online using the methods offered on the site (credit card, PayPal, etc.). Transactions are secure. The order will only be shipped after full payment has been received.
7. DELIVERY
Products are delivered to the address specified when ordering. Delivery times are indicative. No refund can be requested for reasonable delays.
8. RIGHT OF WITHDRAWAL
In accordance with European law, the customer has a period of 14 calendar days from receipt of the order to exercise their right of withdrawal without having to justify any reason.
To exercise this right, simply contact contact@maximemathieu.com and return the product in perfect condition, unworn, in its original packaging.
Return costs are borne by the customer. Refunds will be made within 14 days after receipt of the returned product.
⚠️ For hygiene reasons, certain products (e.g., worn earrings) cannot be returned if unsealed.
9. WARRANTY
Products sold benefit from the legal conformity warranty (2 years) as provided by the articles of the Belgian Economic Law Code.
The warranty does not cover normal wear and tear, damage caused by accidents, or misuse.
10. LIABILITY
Maxime Mathieu cannot be held responsible for damages resulting from misuse of the product or external factors (loss, breakage, oxidation due to chemical products, etc.).
11. INTELLECTUAL PROPERTY
All elements of the site (texts, images, design, logo, etc.) are the exclusive property of Maxime Mathieu and are protected by copyright and trademark laws. Any reproduction, in whole or in part, is prohibited without prior written authorization.
12. PERSONAL DATA
Personal data are collected only for order processing and are never sold or shared with third parties. In accordance with the GDPR, customers have the right to access, rectify, and delete their data by writing to contact@maximemathieu.com.
13. APPLICABLE LAW AND DISPUTES
These Terms and Conditions are governed by Belgian law. In case of dispute, an amicable solution will be sought first. Failing that, the courts of the judicial district of Brussels shall have jurisdiction.